What is the correct approach to communicate abnormal lab test results to a patient's non-VA healthcare provider?

The most appropriate approach to communicate abnormal lab test results to a patient's non-VA healthcare provider is to call the patient's provider with the results. This method ensures that the communication is direct and timely, which is especially critical when dealing with abnormal findings that may require immediate attention or further action. By calling, the healthcare professional can also clarify any questions or concerns that the non-VA provider might have about the results, facilitating a more thorough understanding of the patient's health status.

Immediate communication can lead to faster decision-making regarding patient care, which is vital in situations where abnormal results necessitate urgent interventions. This proactive approach demonstrates a commitment to collaboration in the patient's care and ensures that the patient's non-VA provider has all the necessary information to provide informed care.

Other methods, such as mailing the results or waiting for the patient to provide permission, can introduce delays or misunderstandings that may negatively impact the patient's health outcomes. Asking the patient to contact their provider places an added burden on the patient and could possibly result in miscommunication or incomplete information being relayed. The direct call to the non-VA provider represents the optimal choice for effective communication of critical health information.